Terms of service

Last Updated: June 2026

Welcome to Claystate. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website, browsing our products, or placing an order, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

2. About Claystate

Claystate is an online apparel brand offering oversized clothing and related products. All products are made on a print-on-demand basis after an order is placed.

3. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use the website in accordance with applicable laws and regulations.

4. Products and Pricing

We strive to display product descriptions, images, colors, and pricing as accurately as possible.

However, we do not guarantee that:

  • Product colors will appear exactly the same on all devices.
  • Product descriptions are completely error-free.
  • Pricing errors will never occur.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • You are authorized to use the selected payment method.
  • Your order may be canceled if fraud or unauthorized activity is suspected.

Claystate reserves the right to refuse or cancel any order at its sole discretion.

6. Print-on-Demand Production

All products are produced after an order is placed.

Because each item is custom-made:

  • Orders cannot be modified once production begins.
  • Returns and exchanges are limited to damaged, defective, or incorrect items.
  • Production times may vary depending on demand and operational requirements.

7. Payments

We accept payments through approved payment gateways available during checkout.

Claystate does not store your payment card details.

All payments must be completed before an order can be processed.

Cash on Delivery (COD) is not available.

8. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Claystate is not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Events beyond our reasonable control

Ownership of products transfers to the customer upon successful delivery.

9. Returns and Refunds

Returns, refunds, and replacements are governed by our Return & Refund Policy.

We only provide refunds or replacements for eligible cases such as:

  • Damaged products
  • Manufacturing defects
  • Incorrect products received

Requests must be submitted within the specified timeframe outlined in our policy.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Product designs
  • Images
  • Text
  • Branding

is the property of Claystate and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Distribute malicious software or harmful code
  • Interfere with website functionality
  • Use our content without authorization

Violation of these terms may result in termination of access to the website.

12. Limitation of Liability

To the maximum extent permitted by law, Claystate shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from the use of our website, products, or services.

13. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

We make no warranties, express or implied, regarding:

  • Product availability
  • Website functionality
  • Uninterrupted access
  • Error-free operation

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on this website.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page.

Summary

  • All orders are prepaid; COD is not available.
  • Products are made on demand after purchase.
  • Returns and refunds are only available for damaged, defective, or incorrect items.
  • Orders cannot be canceled once production begins.
  • By using the website, you agree to these terms and all related policies.