SUPPORT

Frequently Asked Questions

Everything you need to know about Claystate. Can't find what you're looking for? We're always around.

About Claystate

What is Claystate?

Claystate is a fashion brand focused on premium oversized clothing designed for teens and young adults who love comfort, style, and self-expression.

What kind of clothing does Claystate offer?

We specialize in oversized t-shirts and streetwear-inspired apparel made for everyday wear, relaxed fits, and modern aesthetics.

Who is Claystate made for?

Claystate is designed for teens and beyond - anyone who enjoys oversized fashion, minimal streetwear, and comfortable premium clothing.

Products & Sizing

Are your t-shirts oversized?

Yes. Our products are intentionally designed with an oversized fit for a relaxed and trendy streetwear look.

How do I choose the right size?

We recommend checking the size chart available on each product page before placing your order.

Are your products unisex?

Yes, most Claystate products are designed to be unisex and suitable for all genders.

What material do you use?

Our apparel is made using high-quality fabric selected for comfort, durability, and everyday wear.

Orders & Pricing

What is the starting price of your products?

Our oversized apparel starts from ₹1,599.

Can I cancel my order after placing it?

Orders can only be canceled before they enter production. Once the printing process starts, cancellations may not be possible.

Do you offer Cash on Delivery (COD)?

No, we currently do not offer Cash on Delivery (COD). All orders must be prepaid using our available online payment methods.

Shipping & Delivery

How long does delivery take?

Orders are usually processed within a few business days and delivered within 5–7 working days depending on your location.

Do you ship across India?

Yes, we currently ship across India.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS.

Returns & Exchanges

Do you accept returns or exchanges?

We only accept returns or exchanges for damaged, defective, or incorrect products.

What should I do if I receive a damaged item?

Please contact us within 48 hours of delivery with photos of the product and packaging for quick support.

Can I exchange a product for a different size?

Size exchanges may depend on product availability. Please contact support for assistance.

Payments & Support

What payment methods do you accept?

We accept major payment methods including UPI, debit cards, credit cards, and net banking.

How can I contact Claystate?

You can reach out to us through our website contact page or official social media channels for any support or queries.

How can I stay updated on new drops?

Follow Claystate on social media and subscribe to our updates for new releases, offers, and exclusive drops.

Washing Care

How should I wash my Claystate oversized t-shirts?

We recommend washing your apparel inside out using cold water and mild detergent to maintain fabric quality and print durability.

Can I machine wash the products?

Yes, machine wash on a gentle cycle is recommended. Avoid harsh washing settings to keep the print and fabric in the best condition.

Should I use bleach or strong detergents?

No. Avoid bleach, strong detergents, and harsh chemicals as they may damage the fabric and print quality.

Is it okay to dry the product under direct sunlight?

For best results, dry the garment inside out in shade to help preserve the color and print.

Can the print fade over time?

With proper care and washing, the print is designed to remain durable. Following the recommended wash and care instructions helps maintain the best appearance.

Why does the print feel slightly different initially?

Since our products are print-on-demand, freshly printed designs may feel slightly firm at first but soften naturally after a few washes.

Drying Care

Can I tumble dry the t-shirts?

We recommend air drying or drying in shade for longer-lasting print and fabric quality. Avoid high-heat tumble drying.

What is the best way to dry oversized t-shirts?

Hang dry the garment inside out in a shaded area to maintain color, fit, and print quality.

Ironing Care

How should I iron the t-shirt?

Iron the garment inside out on low to medium heat. Do not iron directly on the printed design.

Can I iron directly over the print?

No, avoid ironing directly on printed areas as high heat may damage the design.

What iron setting should I use?

Use low or medium heat for best results and to protect both the fabric and print.